FAQ
Booking
The Wedding
The Edit
How do we make our booking? When is the final balance required?
The earlier the better! We do not double book wedding days. If you pay for a Blue Ridge Wedding film that is exactly what you’re going to get, we don’t sub-let our work out to others either, so it’s first come, first serve.
All you need to do is pay a deposit and fill out our booking form, then the day is yours. We understand you have lots to pay for which is why we don’t expect full payment upfront. We will expect the rest of the payment 30 days before your Wedding day.
What parts of the country do you cover?
EVERYWHERE! We travel the length and width of the country for our couples.
What is a Wedding consultation?
When we request your final balance 30 days before your Wedding we will also request a time and date suitable for us to organise a video call and have a chat.
We discuss the day, the things that are specific and all the little touches that are important to you. These are the things that make your Wedding film truly special to you.
Why do we do it so near the time? You will know more final details about the day and we will be able to plan our filming a lot better.
Can you do photography?
We are filmmakers, not photographers; a lot of people see our kit and think we can do both, but we are simply too busy filming to take photos as well.
This is why we work with a small selection of brilliant photographers to offer a discount when booking us together. So if you haven’t yet booked a photographer, please do get in touch to find out more.
Are you insured?
YES! You can never be too safe which is why we are fully insured to cover your Wedding.
We have public liability insurance and our drone operator is also fully insured, so you are in safe hands!
Will you get in the way?
We have been complimented by many brides and grooms for being inconspicuous. We try and stay out the way and out of your face. We use compact equipment and DSLR cameras (photography looking cameras) to make sure you and your guests are at ease, that’s how we get our relaxed, happy footage.
How long are you there for?
We don’t have set hours that we work to, we have certain parts of the day that we work around. We plan our day around yours. When we have our Wedding consultation with you we go through your schedule and make sure that we cover everything we need to.
Do we have to feed you on the day?
Short answer, Yes! Long answer, we are with you for a large portion of the day, and we ask you to provide us with food for each of our videographers. Don’t worry, we don’t expect to sit down with you and your guests. If you ask the venue about staff meals for the videographers they will provide options, otherwise we will happily order something off the bar menu if that is more convenient.
Will you use your drone?
We are fully licensed by the CAA and insured so you and your venue can feel at ease.
We endeavour to always try and fly on your Wedding day but it cannot be guaranteed, which is why we do not charge extra for this. Our pilot will determine if it is safe to fly after assessing many variables such as, permission from your venue, the airspace, and the weather.
As we would rather go unnoticed on your day, we will not fly the drone around your guests, we either try to fly before your arrival, or once you have sat down to your wedding breakfast.
If you do not want Aerial footage, our pilot won’t be upset, just let us know in your consultation.
When do I get the film?
We aim to get your film to you within 12 - 16 weeks. This is an estimation, in our busiest periods it can potentially take up to 20 weeks. Our editors try their hardest to get your Wedding completed ASAP but not at the cost of compensating the quality of the final product. We don’t rush the editing as we want to get the best out the footage, so we ask that our couples remain patient and we will keep you updated on the process.
What will the sound quality be like?
Audio is a big one for us. We always strive to achieve the best possible quality audio through tie-clip mics and at any one time, have at least 4 or 5 hidden microphone sources running (usually more during the speeches) to ensure that we don’t miss anything and that the ‘I dos’ are as crisp and clean as humanely possible.
What is a Wedding trailer?
A short highlight trailer of the day. It’s a condensed version of the best bits that our editors see. It’s usually around three to five minutes in length but it can be longer/shorter dependent on our editors’ creative decisions.
What music do you use?
For the public trailer we will purchase the license to a track for the use of your Wedding, the price of this is included in your package.
For the full Wedding film we ask that you provide us with a selection of your favourite tracks / songs for us to to use in your film. We cannot guarantee that all of the songs will be used but it gives our editors options.
How do I get my final film?
Your final film and trailer will be delivered via private online digital delivery.
Your trailer is also a public video for you to share with the world.
There are no hidden fees, once you have paid your final balance the film is yours, what you do with it is your choice. Anyone and everyone can watch it and download it in its full quality for free. We do this because we hate the idea of ripping off your friends and family to buy a copy, they can all have a copy of both for free.